Virbac BackHome to launch new Website & App


Virbac is delighted to announce the launch of their brand new BackHome App and Website. The App is designed to give a customised user experience for Pet Owners, Veterinarians and Welfare Organisations. The app is FREE, no additional costs. Your pet information is secure on the national database for life!


  • Reunite pets and their owners quickly and easily.
  • Register ANY microchip with ease.
  • Barcode scanning facility available.
  • Look up Pet and Pet Owners Details.
  • Personalised Dashboards for Veterinarians, Welfare Organisations and Pet Owners.
  • New improved user friendly registration process.
  • Update Pet and Pet Owner details with ease.
  • Personalised photo gallery of Pets.
  • Secure database.


  • Rest assured that the ease of use will aid in reuniting pets and pet owners.
  • Ability to send Veterinarian and Pet location details to Owner to collect Pet – save time and money – no more phone calls.
  • FREE SMS – Covered by Virbac BackHome.
  • One central national BackHome database accessible from BackHome website and App.
  • FREE – App is free and data is stored FREE for the pet’s life.

Get the App here

The new website is replacing the old one and you can find it here:

You can get the APP from the App Stores free FROM 9 October 2017.

How to get started

The App is FREE to download and use.  You just need to register an account to get started.

EXISTING USERS: If you are already a registered user of the website, then all your details have been safely migrated to the new system. We just require that you RESET your password the first time you use the new app or website. Please follow the steps below:

Virbac BackHome launches new website & app

Step 1 – Go to LOGIN


Step 3 – Enter your registered email ID or mobile number

Step 4 – Reset your password (Follow instructions)

Then you are good to go!! Explore our app, enjoy the new features, and take this opportunity to check and ensure all your information is up-to-date!

NEW USERS: If you do not have a registered account with us, then please go to REGISTER and follow the instructions to create an account.

If you encounter any glitches along the way, please contact us and we will help you out. Please let us know what you think of the new app – we welcome all feedback. Also we invite you to join us on Facebook to talk about animal health care.

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